Plano Fire-Rescue


Plano Fire-Rescue (PFR) has been providing emergency services to the City of Plano since 1897. PFR is the only agency in Texas to have CFAI and CAAS Accreditations (Fire and EMS) and an ISO 1 rating. PFR is 1 of 8 agencies nationwide to hold these distinctions.

Incident Count Breakdown

Understanding the Incident Count Breakdown is crucial for effective resource allocation and strategic planning within emergency services. This chart categorizes incidents into key areas such as service calls, fire, false alarms, good intent, and EMS/Rescue, providing valuable insights into the nature and frequency of calls received.
  1. Resource Allocation: By analyzing the breakdown, emergency services can allocate personnel and equipment more efficiently. 
  2. Strategic Planning: Identifying trends in incident types helps in developing long-term strategies to improve response times and effectiveness.
  3. Performance Measurement: The breakdown provides a benchmark for evaluating the performance of emergency services. Monitoring changes in incident types over time helps assess the impact of implemented policies and initiatives.

Time Comparison